This Privacy Policy explains how KALK AG c/o cogify AG, Platz 4, 6039 Root D4, Switzerland (“KALK.AG,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website, platform, and related services (the “Service”).

By using the Service you acknowledge this Policy. If you do not agree, do not use the Service.

1. Information We Collect

1.1 Information you provide

• Account information: name, email address, password, company name (if applicable), billing details.
• Content you submit: prompts, code, files, project data, and other materials you upload or generate (“Customer Content”).
• Communications: messages you send to support or feedback you provide.

1.2 Information collected automatically

• Usage data (see Section 4 below for details).
• Device and log data: IP address, browser type, operating system, referring URLs, device identifiers.
• Cookies and similar technologies (see Section 8).

1.3 Information from third parties

We may receive information from payment processors, authentication providers, or analytics partners.

2. How We Use Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service;
• Process transactions and send related information;
• Respond to your requests and provide customer support;
• Send administrative messages, security alerts, and (with your consent where required) product updates or marketing;
• Monitor usage, detect and prevent fraud, abuse, and security incidents;
• Comply with legal obligations;
• Analyze aggregated or de-identified data to improve the Service.

AI-specific processing: When you submit prompts or content, we process that data through our systems and third-party AI model providers solely to generate the requested outputs and operate the Service for you. We do not use your private Customer Content to train foundation models unless you explicitly opt in or make the content public.

3. How We Share Information

We do not sell your personal information.

We may share information with:

• Service providers / subprocessors who help us operate the Service (hosting, payment processing, analytics, AI model providers, customer support tools). These parties are contractually obligated to protect the data and use it only for the services they provide to us.
• Affiliates for internal business purposes consistent with this Policy.
• Legal and safety when required by law, legal process, or to protect the rights, property, or safety of KALK.AG, our users, or others.
• Business transfers in connection with a merger, acquisition, or sale of assets.
• With your consent or at your direction.

4. Analytics and Usage Data

In addition to the Personal Information you actively provide to us, we may collect certain information about how you interact with our website and products (“Usage Data”). This may include, but is not limited to:

• Pages and features you visit or use
• Actions you take within the platform
• Device type, browser type, and operating system
• Approximate geographic location (derived from IP address)
• Session duration and frequency of use
• Referral source and navigation paths

We collect this Usage Data solely for the purpose of understanding user behaviour and improving the quality, performance, and usability of KALK.AG’s products and services. The information helps us identify which features are most valuable to our users, detect technical issues, and make informed product decisions.

5. International Data Transfers

We may process and store information in Switzerland and other countries. When we transfer personal data from the European Economic Area, United Kingdom, or other regions with data-transfer restrictions, we use appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms.

6. Data Retention

We retain personal information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is generally retained while your account is active and for a reasonable period afterward. You may request deletion of your account and associated personal data (subject to legal retention requirements).

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal information we hold about you;
• Correct inaccurate information;
• Delete your personal information;
• Object to or restrict certain processing;
• Data portability;
• Withdraw consent where processing is based on consent;
• Opt out of marketing communications;
• For California residents: rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and opt out of “sale” or “sharing” (we do not sell personal information).

To exercise these rights, contact us at the email below. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority.

8. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, preferences, analytics, and performance. You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

9. Security

We implement reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it. Users between 13 and 16 (or the applicable age of digital consent) should only use the Service with parental consent where required.

11. Third-Party Links and Services

The Service may contain links to third-party websites or integrate third-party services. This Policy does not apply to those third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Policy from time to time. We will post the revised version and update the “Last Updated” date. Material changes will be communicated by reasonable means. Continued use of the Service after the effective date constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights:

KALK AG c/o cogify AG
Platz 4, 6039 Root D4
Switzerland
Email: privacy AT kalk.ag or support AT kalk.ag
Legal inquiries: legal AT kalk.ag

© 2026 KALK AG. All rights reserved.